Citizen Charter

The Symbiosis Medical College for Women, a constituent of Symbiosis International (Deemed University), under Faculty of Health Sciences has been conferred with the status of a Medical College Ministry of Health and Family Welfare, Govt. of India, on the advice of Medical Council of India under Indian Medical Council Act 1956.It derives, its functional and administrative power from MCI Regulations as amended from time to time and the By-Laws, Regulations and Notification from Symbiosis International (Deemed University), the execution of which is ensured, reviewed and regulated by the Board of Management and other authorities of university through the designate officers thereunder.

Under the said charter, the Symbiosis Medical College for Women (SMCW) is a medical institution, imparting medical education, clinical training, Research acumen and provides for Healthcare and Health Promotion.

The College, in furtherance to its objects, is committed to;

• Comply with set Values, Vision, Objectives, Goals and Regulations as mandated by statutes and university By-Laws and communicate them to all its stakeholders to institutionalize the same in all its functional units.
• Offer a wide range of innovative programs with equity, bearing current significance and future prospects, compliant with statutes and regulations, and consistent with the university’s vision.
• Provide clear and transparent information to students and other stakeholders regarding admissions, curriculum, curriculum enrichment, mentoring, counselling, program completion requirements, fee structure, financial aid, refund policies, and student support services.
• Implement conceptualized innovative academic, co-academic, and extra-academic plans and ensure their effective implementation, monitoring, and timely amendments as deemed necessary.
• Promote a spirit of inquiry, research temperament, and the value of lifelong learning.
• Provide exceptional and adequate infrastructure along with knowledgeable, innovative, accomplished, and competent human resources in conformity with program requirements and operational needs.
• Ensure comprehensive and continuous formative and summative student assessments to achieve the expected learning outcomes.
• Consistently enhance traits required for ethical medical practice, community outreach, employability and entrepreneurial skills, global competencies, and extracurricular virtues among students.
• Provide round-the-clock, well-managed support services including water supply, electricity, waste disposal, safety, security, and an environment rich in diverse flora, fauna, greenery, and gardens.
• Promote values, social responsibility, and universal citizenship among students.
• Seek constructive feedback from all stakeholders and utilize the outcomes for enrichment, amendments, corrections, and continual improvement of programs, systems, and operations.

In its Quest for Excellence, the university seeks purposeful commitment from its disciples to;

• Seek the right to education in an environment conducive to learning and holistic growth, while being aware of and adhering to the associated responsibilities.
• Understand the purpose of institutional objectives, goals, policies, rules, and regulations; comprehend obligations; abide by them; and actively participate to achieve academic, co-academic, extra-academic, career, social, and lifelong learning goals.
• Demonstrate academic integrity and honesty; understand teaching–learning and evaluation strategies; follow schedules; and actively participate in all institutional activities.
• Pursue inquisitiveness with a research-oriented mindset, develop analytical abilities, relate academic learning to experience and career, and cultivate the habit of forming judgments based on facts and rational reasoning.
• Be aware of the dos and don’ts of institutional and campus life, take responsibility, act as one’s own advocate, and exhibit self-regulated behavior by taking ownership of actions.
• Demonstrate collegiality on campus and utilize institutional resources and support services responsibly and effectively.
• Seek academic, social, and psychological counselling, as well as peer support and conflict mediation when required.
• Communicate with respect, restraint, and civility with teachers, peers, other institutional members, and society at large.
• Participate in a comprehensive feedback system by providing bona fide feedback to support continual institutional development.
• Follow the code of conduct, behave in a safe and secure manner, avoid risky behavior leading to injury or violence, and act as an ambassador for anti-ragging, anti-sexual harassment, anti-discrimination practices, gender equity, patient rights, and other institutional covenants.
• Respect all faiths, imbibe the spirit of “Vasudhaiva Kutumbakam” (the world is one family), and live as a worthy alumnus/alumna of the institution.